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30/05/2008 - Customers 'unhappy' with call servicesWhile service providers think that they offer a good level of customer services to consumers, the general public does not agree, according to a new survey, something that may interest those with a UK-based call centre. more>> |
30/05/2008 - Targeted telemarketing equipment 'good for coFresh telemarketing capabilities have been devised by Chordiant with the intention of boosting customer services. more>> |
29/05/2008 - Outsourcing 'helps struggling firms'Companies in the IT service sector are benefiting from difficult financial times, it has been suggested this week. more>> |
29/05/2008 - Sabio in panel driveA new panel of contact centre agents has been instigated by Sabio in collaboration with Avaya and YouGov to try and improve customer services. more>> |
28/05/2008 - Carphone Warehouse 'improves outsourcing dealAfter an evaluation of services, Carphone Warehouse has managed to improve outsourcing deals, it said. more>> |
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