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27/02/2008 - Outsourcing 'must be managed properly'Firms should ensure that they are managing so-called 'next generation' outsourcing effectively or risk losing money and harming their reputations, two law firms have claimed. more>> |
27/02/2008 - Contact centre 'extends opening hours'A specialist contact centre in the UK is set to open on Saturdays after high demand from the public, it has been announced. more>> |
26/02/2008 - Taylor Wimpey in IT outsourcing dealTaylor Wimpey has signed an IT outsourcing contract with LogicaCMG which aims to cut operational costs by 20 per cent. more>> |
25/02/2008 - Financial problems 'will boost outsourcing maMore firms should be pushed into the outsourcing arena in 2008 due to the impact of the global credit crunch, an official at one firm has claimed. more>> |
22/02/2008 - Hosting centres 'popular in Europe'More firms in Europe, the Middle East and Africa are beginning to consider hosted contact centres as a viable option, according to research from Frost & Sullivan. more>> |
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